1. Terms & Conditions
Purpose
Nutriclassics.com is committed to protecting any personal information that we may receive while you access our website and mobile application. We believe it is important for you to know how we treat information about you that we may receive when you engage with us. This Privacy Policy is devised to help you feel more confident about the privacy and security of your personal details. 'You' shall mean You, the User of the Website/ Application and ‘Yourself’ interpreted accordingly. 'We' / 'Us' means Startup India and 'Our' interpreted accordingly. 'Users' means the Users of the Website/ application collectively and/or individually as the context allows.
The Information We Collect
We receive both information that is directly provided to Us, such as personal information You provide when You visit the Website/ mobile application, and information that is passively or automatically collected from You, such as information collected from the browser or device You used to access Our Website or Services. In this Privacy Policy, we refer to all this as the ‘User Information’. To explain further,
• Information You Provide To Us. There are portions of this Website / Application where We may need to collect personal information from You for a specific purpose. For e.g. You can register, apply for partner services, seek out enabler connects. In the course of these various offerings, We often seek to collect from You various forms of information, such as: name, address, e-mail address, telephone number, fax number and business details. At some instances, You may also be able to submit Information about your business plan. For example, You might submit answers specific to your business / idea for an innovation challenge or hunt posted on the portal.
• Information That is Automatically Collected. In general, You can visit this Website without telling Us who You are or revealing any information about Yourself. We, and Our third party service providers or other partners (collectively ‘Partners’) may use automated means to collect various types of Information about You, Your computer or other device used to access Our Website. A representative, non-exhaustive list of the types of automatically collected information may include: network or Internet protocol address and type of browser You are using (e.g., Chrome, Safari, Firefox, Internet Explorer), the type of operating system You are using, (e.g., Microsoft Windows or Mac OS), mobile network, device identifiers, device settings, browser settings, the web pages of the Website You have visited, Website visited before and after You visited our Website, the type of handheld or mobile device used to view the Website (e.g., iOS, Android), location information, and the content and advertisements You have accessed, seen, forwarded and/or clicked on. Please see our Section titled Cookies, for more information about how the foregoing Information may be collected and used.
How We may use the User Information
By entering Your User Information, You accept that We may retain Your User Information and that it may be held by Us or any Partners that processes it on Our behalf. We, along with Our Partners, shall be entitled to Use Your User Information for the following purposes:
• provide and communicate with You about feedback, follow up on programs you’ve applied for or queries submitted to the team
• Fulfill your requests regarding the services, including without limitation respond to your inquiries, communicate with You about our products or services that We believe may be of interest to you
• Enforce the legal terms (including without limitation our policies and terms of service) that govern your use of our Services, and/or for the purposes for which you provided the Information,
• Provide technical support for the Website or in connection with Our services and Offerings,
• Prevent fraud or potentially illegal activities (including, without limitation, copyright infringement) on or through Our Website or Services,
• Protect the safety of our other subscribers or Users,
• Perform analysis regarding how you use the Services or any part thereof such market research, including statistical analysis of User behaviour which We may disclose to third parties in depersonalised, aggregated form.
• In order to enable Us to comply with any requirements imposed on Us by law.
• In order to send You periodic communications (this may include e-mail), about features, products and services, events and special offers. Such communications from Us may include promotion of programs being organized by third parties on our website.
Security and Data Storing
• Security is very important to Us. All security procedures are in place to protect the confidentiality, integrity and availability of Your User Information. We maintain strict physical, electronic, and administrative safeguards to protect Your User Information including your personal information from unauthorized or inappropriate access.
• We follow generally accepted standards to collect, store and protect personal data, including the use of encryption. We retain personal data for as long as it is needed to provide the services you have requested, and thereafter for legal and service purposes. These may include retention periods mandated by legal, contractual, or similar obligations; for resolving, preserving, enforcing or defending our legal and contractual rights; needed to maintain adequate and accurate business and financial records or how you access, update, or delete your data etc.
• This website will take all reasonable efforts to ensure the confidentiality of personal data, uploaded information etc. and will take reasonable efforts to ensure that the information received from you is not misused. This website also reveals personal data/information uploaded by you in connection with any lawful process. While this website will take the above reasonable measures to guard against misuse of personal data/information submitted to it by you, this website cannot guarantee that someone will not overcome our security measures, including, without limitation, the security measures implemented on this Web site. Therefore, your posting of personal data/ information on this Web site constitutes your acceptance of this risk, and by posting of personal data/information, you waive any right to seek legal relief from this website due to any misuse of your information.
Cookies and Web Becons
• You should be aware that information and data may be automatically collected through the Use of Cookies or web beacons or similar tracking technologies. "Cookies" are text files placed in your computer browser that store basic information that a Website can use to recognise repeat site visits and as an example, recall Your name if this has been previously supplied. We may use this to understand Your service and internet usage, observe behaviour and compile aggregate data in order to improve or customize our products, services offerings or the Website, target the advertising and assess general effectiveness of such advertising. Cookies do not attach to Your system and damage Your files. If You do not want information collected through the Use of Cookies, there is a simple procedure in most browsers that allows You to deny or accept the Cookie feature. Note, however, that "personalised" services may be affected if the cookie option is disabled.
• For example, We may use Cookies to personalize Your experience at our Services (e.g., to recognize You by name when You return to Our Website), save your password in password-protected areas. We also may use Cookies or other tracking technologies to help Us offer You products, offerings or services that may be of interest to You when You visit this Website. We or a third party platform with whom We work may place or recognize a unique cookie on your browser to enable You to receive customized offers, services on this Website. These Cookies contain no information intended to identify You personally. The Cookies may be associated with de-identified demographic or other data linked to or derived from data You voluntarily have submitted to Us (e.g., your email address) that we may share with a service provider solely in hashed, non-human readable form.
• We and our Partners may also use "web beacons" or clear GIFs, or similar technologies, which are small pieces of code placed on Our Website or in an email, to monitor the behaviour and collect data about the visitors viewing Our Website or email. For example, web beacons may be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that Website. Web beacons may also be used to provide information on the effectiveness of our email campaigns (e.g., open rates, clicks, forwards, etc.).
Information Sharing and Disclosures
We may disclose the User Information as follows:
To service providers or Partners that we have engaged to perform business-related functions on our behalf. This may include service providers that:
a) conduct research and analytics.
b) create content.
c) provide customer, technical or operational support.
d) conduct or support marketing (such as email or advertising platforms).
e) fulfil orders and user requests.
f) host our Services, forums and online communities.
g) administer the Website.
h) maintain databases.
i) otherwise support our Services.
Any answers submitted by you for a specific program or innovation challenge will be shared with the partners who are a part of that specific Innovation Hunt.
In response to legal process, for example, in response to a court order or a subpoena, a law enforcement or government agency's request or similar request.
With third parties in order to investigate, prevent, or take action (in our sole discretion) regarding potentially illegal activities, suspected fraud, situations involving potential threats to any person, us, or the Website, or violations of our policies, the law or our Terms of Use, to verify or enforce compliance with the policies governing our Website.
We may share the User Information with Our affiliates or group companies, so they can provide, improve and communicate with You about their own, or their marketing partners’ products and services.
We reserve the right to disclose and transfer the User Information outside India. We will comply with all relevant Data Protection legislation in relation to the period for which We retain any User Information.
Linked Services
Our Website may contain links to or integrations with other services such as Facebook, Twitter, LinkedIn, and other media services and platforms whose information practices may be different than ours. Visitors should consult these other services' privacy notices as we have no control over information that is submitted to, or collected by, these third parties.
Acceptance of the Policy:
By visiting our website, signing up or logging into the website, uploading information on our website; you acknowledge and unconditionally accept the policy. If you do not agree with this Policy, do not use our website and services or provide here any of your personal data.
Governing Law and Jurisdiction
This Privacy Policy is governed by and operated in accordance with the laws of India. If any of the parties wish to seek legal recourse, they may do so by using the courts of law in New Delhi.
Updates
We may change this privacy policy from time to time and You should check these regularly. Your use of the Website will be deemed an acceptance of the privacy policy existing at that time.
2. Secured Payments
How do I pay for a Nutriclassics.com purchase?
Nutriclassics.com offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Nutriclassics.com 's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
You may use Internet Banking, Gift Card, Cash on Delivery and Wallet to make your purchase.
Nutriclassics.com also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other countries.
Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Nutriclassics.com ?
There are NO hidden charges when you make a purchase on Nutriclassics.com . The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
Delivery charges may be extra depending on the seller policy. Please check individual seller for the same. In case of seller WS Retail, the ₹50 delivery charge is waived off on orders worth ₹500 and over.
Is Cash on Delivery possible with nutriclassics.com?
No, at present, WE ARE NOT INCLUDED CoD feature with any of our product.
How do I pay using a credit/debit card?
We accept payments made by credit/debit cards issued in India and 21 other countries.
Credit cards
We accept payments made using Visa, MasterCard and American Express credit cards.
To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.
Debit cards
We accept payments made using Visa, MasterCard and Maestro debit cards.
To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
Internationally issued credit/debit cards cannot be used for Flyte, Wallet and eGV payments/top-ups.
Is it safe to use my credit/debit card on Nutriclassics.com ?
Your online transaction on Nutriclassics.com is secure with the highest levels of transaction security currently available on the Internet. Nutriclassics.com uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
All credit card and debit card payments on Nutriclassics.com are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
Can I use my bank's Internet Banking feature to make a payment?
Yes. Nutriclassics.com offers you the convenience of using your bank's Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account, while conducting a highly secure transaction.
Can I make a credit/debit card or Internet Banking payment on Nutriclassics.com through my mobile?
Yes, you can make credit card payments through the Nutriclassics.com mobile site and application.
3. Order Cancellation
Cancelling an order on Nutriclassics.com is possible only if the item has not been shipped. You will not be able to cancel the order if the product is already shipped from the seller's warehouse. If you want to cancel the order after the product has been shipped, you need to speak to Nutriclassics.com customer care and make a request to cancel the order.
After the order has been cancelled, the money will be refunded to debit card, credit card, or internet banking account (whichever mode you have used for payment). In the case of COD (Cash on Delivery), you will not receive any refund as you have not paid the money.
4. Product Return
Customers are required to peruse and understand the terms of our Return and Refund Policy. If you do not agree to these terms contained in our Return and Refund Policy, you are advised not to accept the Terms of Use and may forthwith leave and stop using nutriclassics.com . The terms contained in this Return and Refund Policy shall be accepted without modification and you agree to be bound by the terms contained herein by initiating a request for purchase of Product(s) on NUTRICLASSICS.COM .
Can I cancel or change my order after it has been placed?
Orders can only be canceled if the request is made within a few hours of the order being placed. Unfortunately, once an order is placed, it immediately goes to our warehouse for fulfillment and cannot be changed. Additionally, promotional and discount codes cannot be applied post-order, nor can their effects.
To return a product ordered from nutriclassics.com, just follow below procedure: nutriclassics.com offers you hassle-free Returns. You may return any unopened item in its original packaging, Within 7 days of shipment receipt, for a full refund (less courier/shipping charges). If any damages, scratches are made to the product appropriate amount will be deducted from refund. If for any reason you are not satisfied with the quality of our product(s), please return the material back to us and we will issue a full refund (less courier/shipping charges) upon receipt of material & quality check. When you return a product, please email us the reason and we will send you an Order number and address where to return the product. Please place the item in box properly along with the with Order number, original invoice into secure packaging, and ship it back to the address given in the email you received. Rest assured, we will refund the full cost of the returned item, less courier charges & deduction if any. This policy does not apply to custom printed orders. Customized orders are non-returnable. Please do not return the product to the same courier person who delivers the order. An Order number is compulsory to process returns. The same can be generated by sending us an email. To avoid any confusion or delays, our logistics partners are instructed to not accept a package as a return while performing a package delivery.
If you receive a damaged item from NUTRICLASSICS.COM:
We take great care in packaging our products so they are transport-worthy. Nonetheless, if an item ordered by you on nutriclassics.com was delivered in a damaged condition, please WhatsApp support +91 956 267 0375 within 12 hours of material receipt along with multiple photographs of the unopened package illustrating the damage. We will contact the logistics partner and initiate a transit damage claim if applicable. Once the claim is approved and material received back to us, replacements will be sent out to you.
5. REFUND POLICY
Timeline and mode of refund:
Approved refunds will be credited within 7-10 working days to the same payment option(s), originally used to make payment while placing the order.
6. Shipping
Nutri Classics LLP is obliged to deliver products to the buyers’ address provided within the website by the buyer self.
1. What are the delivery rates?
Delivery rates may vary depending on the product, distance, weight, material size, season, etc.
Shipping costs are relatively low on high value items. However, a nominal delivery charge helps us to cover the logistics costs. Check your order summary to understand the delivery rates for individual products.
2. What about delivery period?
Currently Nutriclassics.com allows you to purchase only stock items. So the goods will be couriered within 24 hours of receiving the order. The product is usually expected to be available anywhere in India within 14 days.
Expected delivery time in Kerala is only 48 hours.
3. Why does the delivery date not match the delivery timeline on X-Y working days?
If the seller or our courier partner is likely to have a holiday between the day you place the order and the delivery date, the estimated timelines shown on the product page may vary. Strikes, bandhs and hartals can also cause delays. The fact that some courier partners and vendors are not working on Sundays can affect the delivery time.
Items are usually stored and shipped within the time specified on the product page. Public holidays and Sundays are excluded from working days.
Estimated delivery time depends on the following factors:
Offer with product
Availability of the product from the source
Destination of ordering
4. Are there any hidden costs (sales tax, octroi, etc.) for items sold by sellers at Nutriclassics.com ?
There are no hidden rates when you buy at Nutriclassics.com . List prices are final and all-inclusive. You must enter the exact price you see on the product page.
Shipping charges are not hidden and will be charged according to the shipping policy.
5. Why does the estimated delivery time vary for each item?
You may have noticed a difference in the estimated delivery times for sellers of the product you are interested in. Delivery time is influenced by product availability, seller's geographical location, your shipping destination, and the courier partner's delivery time at your location.
6. Seller will not ship / inability to my area. Why?
Whether or not the service can be delivered accurately at your location depends on a variety of factors
• Sending by courier service to your location
• If there are any legal restrictions on shipping specific products to your location
• Availability of trusted courier partners at your location
• I need to return an item, how do I arrange for a pickup?
• Returns are easy. Contact us to start the comeback. Once you have started a return, you will receive a call explaining the process.
Wherever possible, the courier service will arrange for the item to be picked up. In some cases, you may return the item through a third party courier service. The return fee is borne by the seller.
7. What are the criteria for choosing a courier service?
The courier is usually selected based on the customer's location. Orders are usually sent by registered mail through the Indian Postal Service, which may take 1-2 weeks depending on location.
7. Privacy Policy
Effective date: June 01, 2022
nutriclassics.com ("us", "we", or "our") operates the nutriclassics.com website and the nutriclassics.com mobile application (hereinafter referred to as the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. The Privacy Policy for nutriclassics.com has been created with the help of TermsFeed.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Definitions
· Service
Service means the nutriclassics.com website and the nutriclassics.com mobile application operated by nutriclassics.com
· Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
· Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
· Cookies
Cookies are small files stored on your device (computer or mobile device).
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
· Email address
· First name and last name
· Phone number
· Address, State, Province, ZIP/Postal code, City
· Cookies and Usage Data
Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").
This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
· Session Cookies. We use Session Cookies to operate our Service.
· Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
· Security Cookies. We use Security Cookies for security purposes.
Use of Data
nutriclassics.com uses the collected data for various purposes:
· To provide and maintain the Service
· To notify you about changes to our Service
· To allow you to participate in interactive features of our Service when you choose to do so
· To provide customer care and support
· To provide analysis or valuable information so that we can improve the Service
· To monitor the usage of the Service
· To detect, prevent and address technical issues
· To tell you about our or associates’ products and services
Transfer of Data
Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
nutriclassics.com will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
Legal Requirements
nutriclassics.com may disclose your Personal Data in the good faith belief that such action is necessary to:
· To comply with a legal obligation
· To protect and defend the rights or property of nutriclassics.com
· To prevent or investigate possible wrongdoing in connection with the Service
· To protect the personal safety of users of the Service or the public
· To protect against legal liability
As an Indian citizen, under GDPR, you have certain individual rights. You can learn more about these guides in the GDPR Guide.
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children's Privacy
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
· By email: info@nutriclassics.com